This Privacy Policy explains how Expert Locksmith ("we", "us", or "our") collects, uses, and protects information when you visit expert-locksmiths.net (the "website") or contact us for locksmith services. We are a mobile locksmith serving Arlington Heights, the surrounding cities and Lake County, IL. By using this website, you agree to the practices described below.
1. Information we collect
We aim to collect only the information we need to respond to you and to operate the website. This may include:
- Information you give us directly. When you call, text, or email us, you may share your name, phone number, email address, vehicle or property details, and a description of the locksmith service you need.
- Information collected automatically. Like most websites, our site and our analytics providers may automatically collect technical data such as your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This is gathered through cookies and similar technologies.
We do not knowingly collect sensitive personal information through this website, and we do not sell your personal information.
2. How we use your information
- To respond to your calls, texts, emails, and service requests.
- To schedule, provide, and follow up on locksmith services.
- To operate, maintain, and improve the website and its content.
- To understand how visitors use the site through aggregated analytics.
- To comply with legal obligations and protect against fraud or misuse.
3. Cookies and similar technologies
Cookies are small text files placed on your device that help a website function and help owners understand how the site is used. Our website may use cookies for basic functionality and for analytics and advertising measurement. You can set your browser to refuse some or all cookies, or to alert you when a site sets a cookie. If you disable cookies, some parts of the website may not work as intended.
4. Third party services, Google, and advertising
We may use third party services, including those provided by Google, to help operate and measure the website. These third parties may set their own cookies and collect information in line with their own privacy policies.
Google Analytics
We may use Google Analytics to understand how visitors interact with the website. Google Analytics uses cookies to collect standard internet log information and visitor behavior in an aggregated, non identifying way. You can opt out of Google Analytics by installing the Google Analytics Opt out Browser Add on at tools.google.com/dlpage/gaoptout.
Google and third party advertising
If advertising is shown on this website:
- Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites.
- Google's use of advertising cookies, including the DART cookie, enables it and its partners to serve ads to users based on their visit to this site and other sites on the internet.
- Users may opt out of personalized advertising by visiting Google Ads Settings at google.com/settings/ads.
- Users may opt out of a third party vendor's use of cookies for personalized advertising by visiting aboutads.info/choices or optout.networkadvertising.org.
For more information about how Google uses data when you use our partners' sites or apps, see policies.google.com/technologies/partner-sites.
5. How we share information
We do not sell or rent your personal information. We may share information only:
- With service providers who help us operate the website or our business, under appropriate confidentiality obligations.
- When required by law, court order, or to protect our legal rights and the safety of others.
6. Data retention
We keep personal information only for as long as needed to provide our services, respond to your requests, meet legal and accounting requirements, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.
7. Data security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your choices and rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses. To make a request, contact us using the details below. You can also control cookies through your browser settings and opt out of advertising cookies using the links in Section 4.
9. Children's privacy
This website is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Links to other websites
Our website may contain links to other websites, such as our social media pages. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any site you visit.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
12. Contact us
If you have questions about this Privacy Policy or your information, contact us:
- Expert Locksmith
- Phone: (773) 900-5625
- Local: (224) 223-1062 (local)
- Email: office@expert-locksmiths.net
- Service area: Mobile only, Arlington Heights, the surrounding cities and Lake County, IL. No storefront, we come to you.
- License #191.000948